GRADUATE SCHOOL OF INFORMATICS


Sevgi Özkan

Picture of the person
Assoc. Prof. Dr. Sevgi Özkan
Information Systems
Room No: 
A-222
Tel No: 
+90 (312) 210-7711
E-mail: 
sevgiozk@metu.edu.tr
Education: 

B.A. 1998, Engineering-Electrical and Information Sciences, Cambridge University
M.A. 2002, Engineering-Electrical and Information Sciences, Cambridge University
M.Sc. 1999, Business Information Systems , London University
Ph.D. 2006, MS and PhD Programs in Information Systems,
PG 2008, Postgraduate Certificate in Learning and Teaching in Higher Education,

Research Interests: 

Information systems evaluation, assessment and performance measurement, information systems effectiveness, e-learning systems evaluation, e-government systems evaluation, transformational government, electronic quality evaluation, electronic-effectiveness measures, Internet related information communication technologies (ICTs), Internet related ICTs in developing countries.

Thesis / Research Information: 

Academic and Professional Activities


VIRQUAL Project, Researcher, March 2010-December 2011


Member of IEEE, 2008-present


Fellow of the UK Higher Education, 2008-present


Organization Commitee Member of International Conference on Health Informatics and Bioinformatics Turkey (HIBIT) 2009, 2010 and 2011.


Editorial Member of International Journal of Electronic Government Research (IJEGR) 2008-present


Member of Association of Information Systems (AIS) 2008-2009


Member of British Academy of Management (BAM) 2008-2010.


Program Chair for European and Mediterranean Conference on Information Systems (EMCIS) 2008 and 2009.


Adhoc Reviewer for Computers and Education Journal


Adhoc Reviewer for Behaviour and Information Technology Journal


Adhoc Reviewer for IEEE Transactions on Education Journal


Adhoc Reviewer for Journal of Enterprise Information Management


Adhoc Reviewer for Electronic-Government UK


Adhoc Reviewer for IEEE Transactions on Engineering Management Journal


Committee Member of European Conference on Information Technology Management Evaluation Conference (ECIME), Academic Conferences UK


Reviewer for European Conference on Information Technology Evaluation Conference, Academic Conferences UK


Reviewer for IT Governance Association of the Dutch ITSMF, ITSM (IT Service Management) Library


Member of CITER, Centre of IT Economics Research, University of Groningen, The Netherlands

Honors, Scholarships and Awards

METU 2011 Young Researcher Award, METU, Office of the President, March 2012

Academic Performance Award: 2011, METU, Office of the President, In recognition of academic productivity during the past three academic years (2008-2010).


Best Thesis Advisor Award, given by Prof. Dr. Mustafa N. Parlar Education and Research Foundation for co-supervising the M.Sc. thesis of Oğuzhan Alaşehir, who received the "METU THESIS OF THE YEAR AWARD.", 2010.


Academic Performance Award: 2010, METU, Office of the President, In recognition of academic productivity during the past three academic years (2007-2009).


Best Thesis Advisor Award, given by METU for supervising the M.Sc. thesis of I. Emrah Kanat, who received the "METU THESIS OF THE YEAR AWARD.", 2010.


Best Thesis Advisor Award, given by Prof. Dr. Mustafa N. Parlar Education and Research Foundation for supervising the M.Sc. thesis of Refika Köseler, who received the "METU THESIS OF THE YEAR AWARD.", 2009.


IEEE FIE 2009 New Faculty Fellow Award


Fellow of the UK Higher Education, 2008.


Research and Teaching Fellow, Brunel University, UK, 2008.


Turkish National Scientific and Research Council (TUBITAK) Post-doctoral Research Grant for UK, 2007.


METU Best PhD Thesis Award METU, 2007


Award of Distinction for M.S. in Business Information Systems, conferred by the University of London Chancellor, 1999.


Ox-bridge College and University Matriculation Exams, offers from Oxford and Cambridge Universities to read Engineering, 1995.

Work / Research Experience

August 2009- Associate Director of the Informatics Institute, METU
July 2009- Asst. Professor, Department of Information Systems, Informatics Institute, METU
November 2008- Associate Research Fellow, Brunel University, UK
2007- 2008 Lecturer, Brunel University, Information Systems Evaluation and Integration (ISEing) Research Group, London, UK
Mar. 2000- 2007 Research Assistant, Middle East Technical University Informatics Institute, Department of Information Systems, Ankara, Turkey Jun.-Sept.
1997 Researcher, MOTOROLA UK, Land Mobile Products Sector, European Research Laboratory, Basingstoke, England Jun.-Sept.
1996 Summer Student Trainee, IBM UK, PC Manufacturing, Network Computing, Glasgow, Scotland Jun.-Sept.
1995 Summer Student Trainee, IBM UK, PC Manufacturing, Intelligent Workstations, Glasgow, Scotland.

Theses Supervised

Research Groups

Publications: 
2012

 

Kanat, I. E., Cetin Y., & Özkan S. (2012).  Citizen Acceptance of Transformational Government: the State of the Art. in Book entitled "Transformational Government: Unresolved Socio-Economic, Cultural, Organizational, Political, and Technological Issues", EMERALD, UK.

 

2011

 

Sezgin, E., Alaşehir O., & Özkan S. (2011).  ATTITUDES OF PHARMACISTS TOWARDS E-PHARMACY APPLICATION: A WORK IN PROGRESS RESEARCH ON MEDULA PROJECT. The 6th International Symposium on Health Informatics and Bioinformatics (HIBIT 2011). Abstract
Sezgin, E., & Özkan S. (2011).  Assessing Information Technology Use in Organizations: Developing a Framework. in book entitled "Communications in Computer and Information Science" by Springer. Vol.220, 388-397.
Çakır, M., & Özkan S. (2011).  Türkiye’de İnternet üzerinden Alışverişin benimsenmesi: Teorik ve Uygulamalı Bir Çalışma. 31. Ulusal Yöneylem Arastirmasi ve Endustri Mühendisligi Kongresi YAEM 2011.

 

2010

 

Karabacak, B., & Özkan S. (2010).  A Collaborative Process Based Risk Analysis for Information Security Management Systems. 5th International Conference on Information Warfare and Security. 182-192.
Özkan, S., & Karabacak B. (2010).  Collaborative Risk Method for Information Security Management Practices: a case context within Turkey. International Journal of Information Management . 30 (6), 567-572.
Sezgin, E., & Özkan S. (2010).  Information Technology Assessment of Organizations. 24th European Conference on Operations Research.
Doğru, A., Betin Can A., & Özkan S. (2010).  Modelleme ve Simulasyonda Doğrulama, Geçerleme ve Onaylama. Savunma Sanayi Gündemi Dergisi. 2010/1 (2010/1 Sayı 11 ISSN 1307-8380), 59-62.
Özkan, S., & Mataracıoglu T. (2010).  User Awareness Measurement Through Social Engineering. International Journal of Managing Value and Supply Chains. 1(2), 27-34.
Çetin, Y., & Özkan S. (2010).  Vatandaşın E-Devlet Uygulamalarını Benimsemesini Etkileyen Faktörlerin Belirlenmesi. 30. Ulusal Yoneylem Arastirmasi ve Endustri Muhendisligi Kongresi YAEM 2010.

 

2009

 

Kanat, İ. E., & Özkan S. (2009).  Citizen adoption of e-government systems: a model based on theory of planned behaviour (TPB). Sixth European and Mediterranean Conference on Information Systems (EMCIS) .
Karabacak, B., & Özkan S. (2009).  Critical Infrastructure Protection Status and Action Items of Turkey. International Conference on eGovernment Sharing Experiences.

 

2008

 

Özkan, S., & Ata Ö. S. (2008).  Attitudes of Experts on the use of Teledentistry in Turkey. 9th Internet Conference, Internet Society of Turkey.
Özkan, S., Baykal N., & Sincan M. (2008).  Process-based evaluation of hospital information systems: Application of an information systems success model (PRISE) in the health care domain. (K. Khoumbati, Y. K. Dwidedi, Ed.).Handbook of Research on Advances in Health Informatics and Electronic Healthcare Applications: Global Adoption and Impact of Information Communication Technologies.
Sahraoui, S., Ghoneim A., Irani Z., & Özkan S. (2008).  t-Government for benefit realization: A research agenda. (Z. Irani, P. Love, Ed.).Evaluating Information Systems: Public and Private Sector.

 

2007

 

Hackney, R., Loesch A., Irani Z., Ghoneim A., & Özkan S. (2007).  Evaluating eReverse auctions (EeRA): A case research note. Transforming Government: People, Process and Policy. 1(1), 59-66.
Özkan, S., Hackney R., & Bilgen S. (2007).  PB-ISAM: A Process Based Framework for Information Systems Effectiveness Assessment. Journal of Enterprise Information Management. 20(6), 700-725.

 

2006

 

Özkan, S., & Baykal N. (2006).  Evaluation of a Hospital Information System in an International Context: Towards Implementing PB-ISAM in Turkey. The Electronic Journal of Information Systems in Developing Countries. 28(6), 1-10.
Özkan, S., Baykal N., & Sincan M. (2006).  Evaluation of a Hospital Information System in an International Context: towards implementing PB-ISAM in Turkey. Electronic Journal of Information Technology in Developing Countries . 28(6), 

 

2005

Özkan, S. (2005).  All Together Now: Merging IT quality and other BPM frameworks. Cutter IT Journal The Journal of Information Technology Management. 18(3), 16-20.