Umut Şener, Development of a Maturity Index for Digital Transformation in Organizations
Organizations strive to improve their digital transformation (DX) maturity for market success, utilizing maturity structures such as maturity index. However, these structures face limitations, revealing a research gap. Therefore, this thesis introduces a novel self-diagnostic tool called the DX maturity index (DX-MI) using design science research. DX-MI assists organizations in measuring and advancing their DX maturity. It has a hierarchical structure that includes dimensions, sub-dimensions, and metrics, all underpinned by an assessment approach grounded in evidence or objective quantifiable metrics. Multiple case studies were conducted to check the applicability and usability of the DX-MI, confirming its effectiveness and practicality.
Date: 22.01.2024 / 14:30 Place: II-06